Danlec Electrical Solutions Ltd
Last updated: January 2026
Danlec Electrical Solutions Ltd (“Danlec”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, contact us, or use our services.
1. Who We Are
Danlec Electrical Solutions Ltd
Website: https://danlec.uk
Email: info@danlec.uk
Phone: 01909 483905
Danlec is a UK-based electrical contractor providing EV charging, solar PV, and electrical installation services.
2. What Information We Collect
We may collect and process the following personal information:
a) Information you provide directly
- Name
- Address
- Email address
- Telephone number
- Property details
- Enquiry details and correspondence
- Information provided via contact forms, emails, or phone calls
b) Website usage information
- IP address
- Browser type and version
- Pages visited
- Date and time of visits
- Referring website addresses
This information does not normally identify you personally and is used for analytics and site improvement.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Deliver and manage our services
- Communicate regarding installations, surveys, or appointments
- Improve our website and services
- Maintain internal records
- Meet legal and regulatory obligations
- Prevent fraud and misuse
We do not sell your personal data.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent – where you submit an enquiry or contact us
- Contract – where data is required to provide quoted or agreed services
- Legal obligation – where required by law
- Legitimate interests – business operations, service improvement, and fraud prevention
5. Cookies & Analytics
Our website uses cookies to:
- Enable core website functionality
- Analyse traffic and usage patterns
- Improve user experience
We may use third-party services such as:
- Google Analytics
- Meta (Facebook) tracking tools
You can control or disable cookies through your browser settings. Where required, we will request your consent for non-essential cookies.
6. Third-Party Services
We may share limited personal data with trusted third parties where necessary, including:
- CRM and job management systems (e.g. ServiceM8, GoHighLevel)
- Survey, design, or proposal platforms
- Payment processors (where applicable)
- Regulatory bodies where legally required
All third parties are required to handle data securely and in compliance with UK GDPR.
7. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data: typically up to 24 months
- Customer and installation records: up to 7 years (for legal, warranty, and accounting purposes)
8. Your Data Protection Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (where applicable)
- Restrict or object to processing
- Request data portability
Requests can be made by contacting us using the details above. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Data Security
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure. Data may be stored on secure servers within the UK or EEA, or with trusted providers that comply with UK GDPR.
10. Children’s Data
Our services and website are not directed at children under 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 admin@danlec.uk
📞 01909 483905